Nexon Launcher Asking Me to Download Maplestory Again

Some Windows users are reporting that they end up receiving a blank error bulletin whenever they endeavor to launch MapleStory via the official launcher. This issue to ostend on every recent Windows version including Windows 7, Windows viii.i, and Windows 10.

After investigating this item thoroughly, information technology turns out that in that location are several dissimilar potential causes that might trigger this MapleStory error code on a Windows figurer. Here's a listing of potential culprits:

Corrupted compatibility layers value in Registry – As it turns out, a registry key that is taken with facilitating the rendering of the game in compatibility mode is open responsible for causing the issue on Windows ten. If this scenario is applicable, you lot can fix the issue by using the Registry Editor to clear the value of the AppCompatFlags associated with the master MapleStory executable.
Corrupted MapleStory installation – If you're merely encountering this issue while attempting to launch the game via the Nexon launcher, you lot can expect to come across this issue due to some kind of corruption that is affecting the local installation of the game. To prepare this problem, you need to clean reinstall MapleStory in a different location.
Nexon MapleStory glitch – According to some affected users, a glitch with the main Nexon launcher tin be the underlying crusade of this issue. A lot of affected users take confirmed that they managed to fix this particular consequence past launching the MapleStory through the Steam installer instead of relying on Nexon.
Business relationship-related event – If every other confirmed fix fails in your example, you lot should start considering the possibility that you lot might be dealing with some kind of business relationship information corruption that tin can only exist resolved by a Alive support amanuensis. In this instance, the only feasible fix is to open up a support ticket with the MapleStory team.

Now that you are familiar with every potential culprit that might be responsible for the apparition of this fault lawmaking, here'due south a list of methods that other afflicted users have successfully used to get to the bottom of this fault lawmaking:

Method 1: Deleting the 'Layers' value via Registry Editor

Every bit it turns out, 1 of the most mutual culprits that are reported to be capable of causing this result is a registry cardinal that is tasked with facilitating the rendering of the game in compatibility fashion. However, depending on where y'all installed the game, you might observe that a layer of the App Compat Flag actually contains an invalid value that ends up triggering the blank error message at the kickoff of the game.

Several afflicted users that we're encountering the aforementioned blazon of error have reported that the issue was finally resolved after they used the Registry Editor utility to navigate to the location of this problematic layer and deleting the value associated with MapleStory.exe.

Annotation: This particular fix is confirmed to be effective on every contempo Windows version including Windows 7, Windows eight.1, and Windows 10.

If you oasis't tried the fix yourself yet, follow the instructions beneath to effectively delete the MapleStory-related Layers value using the Registry Editor:

Press Windows key + R to open up up a Run dialog box. When prompted by the text box, type 'regedit' and printing Ctrl + Shift + Enter to open up the Registry Editor utility with admin access.

Opening the Registry Editor

Note: When prompted by the UAC (User Account Command), click Yes to grant admin access.
In one case you're inside the Registry Editor, utilise the left-hand side section to navigate to the post-obit location:
```
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers
```
Note: You lot tin either navigate hither manually or you can paste the location straight into the navigation bar and printing Enter.
After you make it in the right location, brand sure Layers is selected from the left-hand side carte du jour, then motility over to the right-paw side.
Side by side, from the menu on the right, correct-click o the entry associated with the MapleStory.exe fila and choose Modify from the context menu that just appeared.

Modifying the file associated with MapleStory

Note: Keep in mind that you admittedly need to Change the Registry value instead of simply deleting information technology. Deleting information technology from the get-get will effectively break the game and you'll demand to reinstall information technology.
Once you're inside the Edit String menu associated with the Maplestory.exe executable, just select everything within the Value data box and press the Delete key to become rid of information technology earlier clicking Ok.

Deleting the layer'south value associated with MapleStory.exe
In one case this change has been made, exit the elevated Registry Editor application, restart your figurer, and wait for the side by side startup to complete.
Afterward your computer boots support, open MapleStory once more (via the launcher that was previously triggering the mistake) and see if the blank error bulletin still appears.

In case you're withal encountering the aforementioned error message, move down to the side by side potential set up below.

Method 2: Clean Reinstall MapleStory (Nexon launcher ONLY)

According to some affected users, y'all might also be able to fix this particular issue past accessing the main location where y'all installed the game and renaming the principal game binder (Maplestory) to a dissimilar name.

Doing this before launching the game once more will force Nexon launcher to re-download the game files which will allow you to cancel the functioning which will trigger a clean reinstall sequence that will hopefully replace the corrupted files that are nearly likely causing this issue.

Notation: Keep in listen that a lot of affected users take signaled that this type of set up is merely temporary as you can look the issue to return after a couple of organization restarts.

If you haven't tried these instructions yet, follow the step below substantially force a game file verification on the MapleStory files in an effort to fix the blank error message with the Nexon launcher:

Note: These instructions are just applicable if you are encountering this problem inside the Nexon launcher.

First things first, start by navigating to the default location of Maplestory. If y'all installed the game in the default location using the Nexon installer, you lot'll notice the principal game folder in the following location:
```
C:\Nexon\Library
```
Annotation: If you installed the game in a custom location but yous can't remember it, open up up the Nexon launcher, click on the gear icon, then click on Open game location from the Game Configure card.

Opening the game location of MapleStory
Once yous're inside the correct location, right-click on the maplestory folder and cull Rename from the context carte du jour. Next, rename the main MapleStory folder to something different similar 'maplestory1' – information technology really doesn't matter as long as the name is different from the default.

Renaming the chief MapleStory folder
Once the folder has been renamed, open the Nexon launcher once once more, click on MapleStory, then click on Play. Since you renamed the folder, the launcher volition no longer see the game so it volition begin downloading it again. When this happens, click on the pause icon, then click on the X button to cancel the download.

Click on the X button to abolish the download
Once the download is stopped, click on the gear icon associated with MapleStory in the aforementioned Nexon launcher.

Accessing the Gear Icon associated with MapleStory
Side by side, in one case you lot're inside the Nexon Launcher Settings associated with MapleStory, click on the Game Configure tab from the menu on the left, then click on the Uninstall push button (under Repair / Uninstall).

Uninstalling the game
At the confirmation prompt, click Ok to begin the operation, then wait until the uninstallation is consummate.
In one case the uninstallation process is complete, return to the Nexon launcher app and click on your business relationship name (height-right corner of the screen).
Adjacent, from the list of bachelor options, click on Launcher Settings.

Accessing the launcher settings menu
Once you lot return dorsum to the Nexon Launcher Settings menu, click onGame Install / Updatetab from the vertical carte du jour on the left, then click on the Change folder button associated with the Game Installation location.

Changing the default installation game folder
Adjacent, go alee and create a new library folder in a dissimilar location (you lot can even name information technology differently than Library) and select information technology before clicking on Select Folder.
Return to the main interface of the Nexon launcher, access the listings associated with MapleStory, and click on the Download button again to initiate the download of the game one time again.

Downloading MapleStory one time over again
Wait for the download is consummate, then launch the game normally and see if the problem is now stock-still.

In case yous're still seeing the same bare error when you lot try to launch the game after it was downloaded, move down to the next method below.

Method 3: Using Steam Instead (if applicable)

In case none of the potential fixes to a higher place accept worked for you (and y'all're encountering this issue with the Nexon launcher), i potential workaround that a lot of affected users have been using information technology to install and play the game through Steam instead.

As far as we tin tell, the blank fault message event is not reported to occur when the game is launched through Steam. Several affected users have confirmed this workaround to be effective in situations where everything else failed.

If you haven't tried this nonetheless, follow the instructions below to download & play the game through Steam in order to avoid the apparition of the bare error message issue:

Install Steam via the official download page and sign in with your account or create i if necessary.
Annotation: Skip this step if Steam is already installed on your computer.
One time the Steam launcher is installed on your computer, launch it with admin access and sign in with your account.
Once you are signed in, access the Store tab from the menu at the tiptop, so use the search function in the pinnacle-correct corner to search for 'maplestory'.

Searching for the MapleStory listing in Steam
From the listing of results, click on the Costless to Play listing of MapleStory, then click on the Play Game push button.

Playing MapleStory through Steam
Decide the location where yous want the game installed, then look until the performance is complete before launching the game and connecting with the same business relationship that you were previously using with the Nexon launcher.

If the issue is still not resolved or you're not comfortable with using Steam, move down to the last potential fix below.

Method 4: Opening a Support Ticket

If none of the methods higher up have worked for y'all (including launching the game through Steam), one final thing you should try is to submit a ticket with the official back up team earlier MapleStory and talk to a Alive agent.

Several affected users that were previously encountering the same event have reported that a alive amanuensis has successfully fixed the issue for them afterwards they proved the buying of the Nexon account.

If you've run out of options, follow the instructions below to open a support ticket with the MapleStory support team:

Visit the official support folio of MapleStory and click on Submit a Request from the acme-right corner of the screen.

Submit a support request
If asked to log in, exercise and so using the same account that you're actively using when receiving the black error message when you attempt to launch MapleStory via the Nexon Launcher.

Sign in with MapleStory
Once you are successfully signed in, cull the Technical Support list, so cull Nexon Launcherfrom the list of available options.
Next, for the question 'What blazon of technical issue are yous experiencing', select Game Launch / Login from the list of available options before selecting your account type.
Finally, you need to provide an advisable type stamp and your timezone for information verification along with your account info earlier clicking on Submit to open a support ticket.

Opening a back up ticket
Once you lot have opened a ticket, all you lot tin do is wait for a back up agent to respond to your query. Typically, this happens in under 24 hours (depending on their volume).